What do I do if I receive the Sensor Failed alert?

If you are receiving a Sensor Failed Alert on your Dexcom ONE, and your inserted sensor will no longer give CGM values, remove the failed sensor using the in-app Sensor Removal Instructions.
Insert a new sensor and contact the Dexcom support team at dexcom.com/tech-support.

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Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, Share are trademark or registered trademarks in the U.S. and may be in other countries.

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