Support and FAQs
Having an Issue? Let's resolve it.
Dexcom G7 Training videos
Getting started and setting up the Dexcom G7 app
Inserting your Dexcom G7 sensor
Use overpatch as instructed
Setting up Dexcom Share and Follow
Using the Dexcom Clarity app
More Dexcom G7 Questions
Calibration and Accuracy
Common Signs and Symbols
NHS Funding for Dexcom
More resources
smare devices sold separately
Still having trouble?
Let's put you in touch with the Dexcom G7 support team.
Office opening times:
Monday - Friday 07:00 - 18:00
Saturday & Sunday 08:00 - 16:30
Saturday & Sunday 08:00 - 16:30
0800 031 5763
WARNING: Failure to use the Dexcom G7 Continuous Glucose Monitoring System (G7) and its components according to the instructions for use and all indications, contraindications, warnings, precautions, and cautions may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from G7 do not match your symptoms or expectations, use a fingerstick blood glucose value from your blood glucose meter to make diabetes treatment decisions. Seek medical attention when appropriate. Please review the product instructions before using the G7. Indications, contraindications, warnings, precautions, cautions, and other important user information can be found on the Dexcom website and in the product instructions that are included with, or accompany, the G7. Discuss with your healthcare professional how you should use the information displayed on the G7 to help manage your diabetes. The product instructions contain important information on troubleshooting the G7 and on the performance characteristics of the system.
Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, Share are trademarks or registered trademarks in the U.S. and may be registered in other countries.
COPYRIGHT © 2024 DEXCOM INC. ALL RIGHTS RESERVED.
COPYRIGHT © 2024 DEXCOM INC. ALL RIGHTS RESERVED.
LBL020141 Rev001