Troubleshooting Dexcom Clarity
Troubleshooting (Clarity/Studio Reporting Software)
Why am I not seeing data in Dexcom Clarity or in my third-party application?
Dexcom CGM System FAQ
Exporting and Sharing Reports
How do I access past data from Dexcom STUDIO?
At this time, there is no mechanism to import the data from Dexcom STUDIO into Dexcom Clarity. Data stored in Dexcom STUDIO will continue to be viewable within Dexcom STUDIO.
Setting Up Sharing and Dexcom Clarity
How can I share information with my doctor?
Clinics can easily send email invitations to patients. All you have to do is accept the email invitation by entering the code provided in the invite from your physician or clinic. Then you will be linked to your physician�s office.
Why do I see "username or password are incorrect" when I try to log into the Dexcom clarity app on my smartphone?
Dexcom CGM System FAQ