Dexcom G7 CGM System

Dexcom G7 Compatability FAQ

Are certain smartphones compatible with Dexcom G6 that are not compatible with Dexcom G7?

We are always updating the smart device compatibility list. Please visit dexcom.com/g7-compatibility for the most up-to-date list of compatible smartphones.
  • Read more

Why am I being asked to update my smartphone's operating system (OS) to continue getting Dexcom G7 app updates?

We assess whether to keep supporting older operating systems (OS) for Dexcom apps on an annual basis.

Will updating my smart phone affect how I can use my Dexcom G7?

Before upgrading your smart phone or its operating system, check dexcom.com/g7-compatibility. Automatic Dexcom G7 app and/or Android smartphone operating system updates can change settings or shut down the Dexcom app, so always update your smart phone manually and verify the correct device settings afterward.

What smart devices are compatible with Dexcom G7?

A variety of iOS and Android smart devices are compatible with Dexcom G7. Please visit dexcom.com/g7-compatibility for the most up-to-date list of compatible smartphones.

Changing Your Dexcom G7 Sensor

Removing your Dexcom G7 Sensor

After sensor session ends, peel off patch like a bandage. To make it easier, try these tips: Loosen edge and soak patch in body oil, like baby oil or an adhesive remover for skin (see product instructions before using). Use adhesive removal wipes for skin to rub the skin that gets exposed as you peel back the patch. Try different pulling techniques:

How long can I wear the Dexcom G7 sensor?

The Dexcom G7 sensor is indicated to be worn for up to 10 days, plus a 12-hour grace period at the end.
Hands on keyboards

Still need answers?

LBL019203 Rev001

© 2024 Dexcom, Inc. All rights reserved.

ZA flag

ZA

Change region