Dexcom ONE+ CGM System
Introduction to Dexcom ONE+ CGM System
What are the Dexcom ONE+ system components?
The Dexcom ONE+ CGM system components benefit from the following features: sensor and patch; applicator; display device; receiver (optional).
Is it painful to insert a Dexcom ONE+ sensor?
The Dexcom auto applicator was designed for easier, more consistent sensor insertions.
Using your Dexcom ONE+ CGM System
How can I avoid irritated or sensitive skin caused by the sensor adhesive?
These considerations, skin barriers, and professional tips may help. Remember, what works best for one person may not work best for everyone.
What is optional calibration?
Calibrating your Dexcom ONE+ is optional. The Dexcom ONE+ and systems are designed to work properly without calibrations.
Are there any Android/OS settings I should or shouldn’t use with my Dexcom ONE+ app?
Here are some recommended settings for Android devices, to help ensure you get all Dexcom ONE+ app alerts and sensor readings.
How do I share my glucose data with the Apple Health app?
Apple Health consolidates health data from your smartphone, smartwatch, and third party apps, including Dexcom ONE+.
Setting up your Dexcom ONE+ CGM System
How do I set up and use Dexcom ONE+ alerts?
Dexcom ONE+ gives you the option of turning on alerts when you set up your system. You just follow the prompts on your screen. If you want to turn on or change your alerts after setup, go to Profile > Alerts.
What is a sensor code and why do I need one?
A pairing code allows you to connect the sensor to the phone and/or receiver via Bluetooth. Without it, the system won’t function.
Where do I insert my Dexcom ONE+ sensor?
All Dexcom ONE+ users can insert their sensors on their abdomen or the back of their upper arms.
Dexcom ONE+ Compatibility
What if my smartphone is NOT compatible with Dexcom ONE+?
If your smart device is not compatible with the Dexcom ONE+ app, you may use a Dexcom ONE+ receiver as your display device.
Troubleshooting your Dexcom ONE+ CGM System
How can I avoid irritated or sensitive skin caused by the sensor adhesive?
These considerations, skin barriers, and professional tips may help. Remember, what works best for one person may not work best for everyone.
What does the Signal Loss alert mean?
Your display device may be too far from your sensor or there may be something, such as a wall or water, between your sensor and your display device.
Replacing your Dexcom ONE+ sensor
How can I avoid irritated or sensitive skin caused by the sensor adhesive?
These considerations, skin barriers, and professional tips may help. Remember, what works best for one person may not work best for everyone.
How do I replace my sensor and start a new sensor session?
Each sensor session lasts up to 10 days with a 12-hour grace period at the end. The grace period gives you more time to replace your sensor, so you can do it when it's convenient for you.
Sharing Dexcom ONE+ with Followers
What should I do if Follow says notifications are off?
Allow notifications from Follow in your smart device settings. Don't miss notifications. Allow notifications to show on your lock screen. Keep your volume loud.