Smartwatch and Accessories
Smartwatch and Accessories FAQs
Is Share available from my Watch when in Direct to Watch Mode?
Share is not available on smartwatches. Your smartwatch can’t send information to followers. The primary user must use their Dexcom G7 phone app to use Share and Follow.
What G7 features can I view on my Apple Watch when in Direct to Watch Mode?
You’ll see your current glucose reading, trend arrow, trend graph, and alerts. Tap the trend graph to see your sensor readings over the past 1, 3, or 6 hours.
If I use Direct to Watch, can I still connect to my AID system?
Yes. Dexcom G7 can display glucose on multiple devices including your phone, smartwatch, and Dexcom receiver or connected AID (Automated Insulin Delivery) system simultaneously and independent of each other.
What is the orange phone icon on my Apple Watch Screen / When I'm using my watch for my CGM info, when do I need my phone close by?
When you see the orange phone icon beside your sensor reading, Direct to Watch mode is temporarily not working. Your smartwatch* isn’t getting information from the sensor.