Using Your Dexcom CGM System

Calibration and Accuracy Issues

Can I calibrate Dexcom G7?

Calibration is not required. If you want to calibrate, you can log it as an event within the G7 App on your smart device. *Compatible smart devices sold separately. To view a list of compatible smart devices, visit dexcom.com/g7-compatibility
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Common Activities with Dexcom CGM

Can I get Dexcom G7 wet?

Once inserted, the sensor is waterproof up to 2.4 meters.

Can I wear Dexcom G7 through airport security or while flying?

At security checkpoints You can wear your Dexcom G7 sensor when going through walk-through metal detectors and Advanced Imaging Technology (AIT) body scanners. Alternatively, you may ask for hand-wanding or a full-body pat-down and visual inspection. Ask for visual inspection of any part of your Dexcom G7 in the baggage scanning machine.

Using the Dexcom CGM App

Are there any changes to alerts for Dexcom G7 compared to Dexcom G6?

Dexcom G7 has new alert sounds and sound options.

Inserting and Starting Your Sensor and Transmitter

What is a sensor code and why do I need one?

Dexcom CGM System FAQ

Activity Logging

What apps and devices are compatible with Apple Health and Health Connect?

Apple Health is compatible with a wide variety of activity and fitness apps including Apple Watch, Garmin Watch, Oura Ring, Strava, and Peloton.

What is Activity Logging?

Activity logging is a way to get data from other activity tracking apps and devices into G7 through Apple Health / Health Connect.

How do I get activity data into my Dexcom G7 App?

Your Dexcom G7 app can be connected to Apple Health or Google Health Connect to access data from the apps and devices you use to track your activity.

What do I do if I am having trouble getting activity data into my Dexcom G7 App?

To sync activity data, ensure that your watch, apps, and devices are linked to Apple Health or Health Connect.

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