What should I do if Follow says notifications are off?

Allow notifications from Follow in your smart device settings.
  1. Go to your smart device settings.
  2. Go to notifications
  3. Find Follow in the app list and turn on notifications.
Don’t miss notifications. Allow notifications to show on your lock screen. Keep your volume loud.

LBL-1000005 Rev004

Our experts are here to help.

Customer support

Reorders and general inquiries

Insurance support

Insurance questions and new CGM inquiries

Product support

Dexcom CGM product troubleshooting and CLARITY software support

Dexcom CARE

Training & support for new Dexcom users
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

LBL-1001709 Rev001

• LBL-1000005 Rev004

© © 2024 Dexcom Canada, Co. All rights reserved. This product is covered by US Patent.

CA flag

CA

Change region