Contact Us
Having Difficulty With A Dexcom Product?
Has your sensor come off or are you missing glucose readings?
Submit a Tech Support Request through the online form below. No need to wait on the phone!
Submit a Tech Support Request through the online form below. No need to wait on the phone!
Customer Service
Reorders and general inquiries
Insurance Support
Insurance questions and new CGM inquiries
Technical Support
Dexcom CGM product troubleshooting and CLARITY software support
1-844-832-1810 (Option 3)
Available 24 hours a day, 7 days a week
Available 24 hours a day, 7 days a week
Dexcom CARE
Training & support for new Dexcom users
1-844-832-1810 (Option 4)
Monday to Friday, 9am - 5:30pm EST
(All hours subject to change)
[email protected]
Monday to Friday, 9am - 5:30pm EST
(All hours subject to change)
[email protected]
Looking for a printed user guide?
You can request a printed copy of the Dexcom G7 User Guide by contacting our Customer Service team. Click below to send a message to our team and they will follow up with you.
Our Address:
Dexcom Canada, Co.
501 – 4445 Lougheed Highway
Burnaby, BC
V5C 0E4
CANADA
501 – 4445 Lougheed Highway
Burnaby, BC
V5C 0E4
CANADA