Your learning journey with Dexcom G6
Follow these simple steps to discover what you need to know about setting up and using your Dexcom G6 real-time Continuous Glucose Monitoring (CGM) System.
Dexcom is here to support you on your journey with us, we’ll show you how to get the best out of your Dexcom G6 and where to find additional help and guidance.
Getting started with Dexcom G6
Overview of the Dexcom G6 system
Dexcom G6 app set-up
To get set up, watch the video below, then follow the instructions to download the Dexcom G6 app to your smartphone.*
Setting up Dexcom G6 on your smart phone*
To get set up, watch the video below, then follow the instructions to download the Dexcom G6 app to your smartphone.*
Download the Dexcom G6 app from the App Store or Google Play store to your compatible smart device.* Follow the onscreen instructions, including watching the in-app training videos in full.
Setting up Dexcom G6 with a Receiver
Insert Your Sensor and Attach The Transmitter
How are you doing ?
Have you successfully set up your Dexcom G6 system?
Response to further support will be within 48 hours.
Understand your glucose readings and trends
Reuse your transmitter
Your transmitter lasts up to 3 months. Reuse it for multiple sensor sessions. Your Dexcom G6 tells you when your transmitter will need to be replaced, starting 3 weeks before.
When the transmitter has less than 1 sensor session of battery life left, you will not be able to use it to start a new sensor session.
Frequently Asked Questions
Q. How do I create a Dexcom user account?
If you ordered your supplies through this website, you can log in with the same Dexcom account details (email and password).
If you received funding for your Dexcom G6 and don’t yet have a Dexcom account, set one up in the app using the in-app instructions.
Looking for help?
Don’t worry, our Technical Support Team are here to help you with your Dexcom G6 System.
Your first 10 days
Your Dexcom G6 sensor lasts up to 10 days.
Next, we will show you how to replace your sensor and how your system can guide your treatment decisions.
Next, we will show you how to replace your sensor and how your system can guide your treatment decisions.
This page is for supplementary purposes only, please refer to your IFU for complete instructions.
*For a list of compatible smart devices, visit dexcom.com/compatibility.
*For a list of compatible smart devices, visit dexcom.com/compatibility.