Device and app support
Articles
How do I follow using my new smart device?
How to use Dexcom Follow with a new smart device? | Dexcom
Recommended Android Phone Settings for Dexcom Apps
Ensure your Dexcom Device app or Follow app works reliably on Android. Learn which phone settings to enable or avoid for uninterrupted glucose monitoring and alerts.
How can I reduce the amount of signal loss I experience?
There are many things you can do to help you to minimise the amount of signal loss you experience on your Dexcom App.
Dexcom App Compatibility & Device Updates: What You Need to Know
Learn how updating your smartphone or using an unsupported device can affect Dexcom apps. Find out what to do if your phone isn’t compatible and how soon new OS versions are supported.