I'm having an issue while using my product(s). Who do I contact?

For technical support, please contact us on 0800 031 5763. For product troubleshooting or replacement enquiries, please complete a Product Support Request.

You can access the product support request form through your Dexcom app.

Click on ‘Profile’ at the bottom of your app:

Then click on ‘Contact‘.

Then scroll down to this FAQ to access the link to the form.