Product usage & troubleshooting
Articles
What Is Dexcom’s Sensor Replacement Policy?
Learn what is Dexcom’s sensor replacement policy, including the usage for dexcom CGM sensors and how Dexcom supports customers in the UK.
Why am I not getting glucose notifications?
There are several reasons you may not receive expected notifications.
How to Stop or Replace a Sensor on Dexcom G7, Dexcom ONE & Dexcom ONE+
Learn how to end a sensor session early or replace your sensor on Dexcom G7, Dexcom ONE, and Dexcom ONE+. Follow simple steps for app and receiver users and start a new sensor with confidence
Dexcom Troubleshooting: Applicator Issues Dexcom G6 and Dexcom ONE
Learn what to do if you have trouble removing the Dexcom G6 or Dexcom ONE applicator.