Compatibility
Smartphone Compatibility
What happens when I call Technical Support?
To ensure the confidentiality and security of your personal information, once you're connected with agent we will require you to answer a set of security questions.
What smart devices are compatible with Dexcom G7?
A variety of iOS and Android smart devices are compatible with Dexcom G7.
How do I manage my Dexcom Account?
Did you know you can log into your online account on our website to update your details, check your orders and track your deliveries?
Why am I being asked to update my smartphone's operating system (OS) to continue getting Dexcom G7 app updates?
We assess whether to keep supporting older operating systems (OS) for Dexcom apps on an annual basis. When an OS you are using is no longer supported for your Dexcom app, we will ask you to update your OS to continue getting app updates.