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What type of question do you have? Please select a topic from the list.

Guides and tutorials are available to ensure a smooth start with your new Dexcom CGM system. You can also contact our Dexcom CARE team if you need additional assistance getting started.

Get help from Dexcom CARE

FAQ

If you are ready to take the next step, the process is simple. Click the 'Take the next step' button below to provide us with a few details and we will contact you to begin your order.

Take the next step

FAQ

If you have questions about billing and reimbursement for your Dexcom CGM, browse our FAQs for answers.

Browse FAQs

FAQ

Browse our newsroom page for recent news about Dexcom and our CGM products.

If you are interested in becoming a Dexcom Warrior, visit our Warriors page to learn more about our program.

Visit the Dexcom Newsroom

FAQ

    If you purchased your CGM system directly from Dexcom, you can order more supplies from our online store. Simply log-in or create an account to place your order.

    If you ordered your CGM system through a distributor, please contact them to reorder supplies.

    Reorder

    FAQ

    To send us an email regarding an issue with sensor adhesive, visit our sensor adhesive tech support email page
    To send us an email regarding a sensor failure, visit our sensor failure tech support email page. To see what a sensor failure would look like, please see below:

    Still have questions? You can find our contact information below. Our technical support specialists are available to provide you with product support and troubleshooting.

    FAQ

    Curious about the status of your order? Need shipment information? Simply log in to the online store to check the status of your order.

    Check my order status

    FAQ

    If you have questions about insurance coverage for Dexcom CGM, browse through our FAQs to find the information you need.

    Browse FAQ

    FAQ

    If you still have questions, please fill out this contact form. We will respond to your inquiry within a few business days.

    For immediate assistance, please call or email us.

    1-888-738-3646 x4900

    Hours: Monday-Friday, 5:30am to 8:00pm PST

    If you still have questions, please fill out this contact form. We will respond to your inquiry within a few business days.

    For immediate assistance, please call or email us.

    1-888-738-3646

    Hours: Monday through Friday, 6 am to 5 pm PST; Saturday, 8am to 4pm PST

    If you still have questions, please fill out this contact form. We will respond to your inquiry within a few business days.

    For immediate assistance, please call or email us.

    1-888-738-3646

    Hours: Monday through Friday, 8 am to 4 pm PST

    If you still have questions, please fill out this contact form. We will respond to your inquiry within a few business days.

    If you still have questions, please fill out this contact form. We will respond to your inquiry within a few business days.

    For immediate assistance, please call or email us.

    1-888-738-3646

    Hours: Monday through Friday, 6 am to 5 pm PST; Saturday, 8am to 4pm PST

    For immediate assistance, please call or email us.

    1-844-607-8398

    Hours: 24 hours, 7 days a week

    If you still have questions, please fill out this contact form. We will respond to your inquiry within a few business days.

    For immediate assistance, please call or email us.

    1-888-738-3646

    Hours: Monday through Friday, 6 am to 5 pm PST; Saturday, 8am to 4pm PST

    If you still have questions, please fill out this contact form. We will respond to your inquiry within a few business days.

    For immediate assistance, please call or email us.

    1-888-738-3646

    Hours: Monday through Friday, 6 am to 5 pm PST; Saturday, 8am to 4pm PST