Troubleshooting

Troubleshooting

Username or password are incorrect Dexcom CLARITY app?

Login issues can be caused by having the incorrect country or region selected in your smartphone settings.
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Who should I contact if I have questions regarding Dexcom CLARITY?

Please contact the Dexcom CARE team at 1-844-832-1810.

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Dexcom users getting technical support from dexcom representatives

Technical Support

Dexcom CGM product troubleshooting and Clarity software support
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Dexcom users getting onboarding support from Dexcom Care team

Dexcom Care

Training & support for new Dexcom users

Our experts are here to help.

LBL-1001709 Rev001

LBL019203 Rev001

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