Empowering you on your diabetes journey with tools, training, & support
Dexcom Care offers tools, training & support through a dedicated team to remove barriers of accessing CGM technology so you can manage your diabetes with confidence.
  • Get support through Dexcom Care
  • Healthcare Providers: Refer a patient

Patient support services we offer

Diabetes Education Icon

Diabetes education

A summary of online resources and you can book a training session with a Certified Diabetes Educator (CDE).
Reimbursement & Insurance Support Icon

Reimbursement & insurance support

A summary of online resources and enrol to speak with our Insurance Specialists.
Financial Assitance Icon

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.
CGM Product Training Icon

CGM product training

Support with setting up your app or receiver, sensor insertion, customizing alerts, and more.
Technical product support Icon

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Shipping & Invoicing Support Icon

Shipping & invoicing support

Get assistance with Dexcom G6 subscription purchases, invoicing, reorders and shipping.

Want to speak to an agent?

For assistance over the phone, call us at 1-844-832-1810.

Common resource quick links

What is continuous glucose monitoring (CGM)?
  • Learn more about CGM
.
The CGM Blog: resources for living with diabetes
Private and public insurance coverage in Canada
Dexcom G7 user at work.
Dexcom G7 patient benefit program, save up to 20%
Overview of Dexcom G7
Image of a persona using a laptop to review Dexcom CGM FAQs
The Dexcom Help Centre is a self-serve option with FAQs
Image from our downloadable User Guides PDFs
Download our
PDF User Guides

Our Address:

Dexcom Canada, Co.
501 – 4445 Lougheed Highway
Burnaby, BC
V5C 0E4
CANADA

Dexcom Care is here to help.

LBL-1001709 Rev001

MAT-5198.

© © 2024 Dexcom Canada, Co. All rights reserved. This product is covered by US Patent.

CA flag

CA