How do I adjust my alert settings to prevent lows and highs?

Adjusting the following Dexcom G7 alerts might give you more time to prevent a low or a high. Please remember to always consult your healthcare provider before adjusting your alert settings.
  • Rise Rate: Consider turning on your Rising Fast alert and setting your Rise Rate to alert you when your glucose is rapidly increasing
  • Fall Rate: Consider turning on your Falling Fast alert and setting your Fall Rate to alert you when your glucose is rapidly decreasing
  • Low Alert: You can adjust your Low Alert settings to alert you before your levels go too low; for example, 0.6 mmol/L higher than your usual level
  • High Alert: You can adjust your High Alert settings to alert you before your levels go too high; for example, 2.8 mmolL lower than your usual level

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Dexcom Care is here to help.

Reimbursement & insurance support

A summary of online resources and enroll to speak with our Insurance Specialists.

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.

CGM & diabetes education

Support with setting up your app or receiver, and you can book a training session with a Certified Diabetes Educator (CDE).

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

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