How do I access co-pay assistance as a Desjardins Plan Member?

For Desjardins plan members living with type 1 or type 2 diabetes and a prescription for Dexcom Continuous Glucose Monitoring (CGM), coverage for Dexcom supplies will be automatically approved right at pharmacy.
If your plan covers CGM devices a pharmacist can now bill the cost of your, or your loved one’s, Dexcom supplies directly to Desjardins. This can significantly reduce your out-of-pocket cost.
To improve your purchasing experience, we have worked with Desjardins to establish the Dexcom CGM Patient Benefit Program, to cover most if not all of your copay for Dexcom supplies in pharmacy. This program will cover up to 20% of the cost of Dexcom supplies, when dispensed and directly billed to Desjardins by a pharmacist.
Downloading and using a co-pay certificate
Here’s how to take advantage of the co-pay program:
  1. Obtain a prescription for Dexcom CGM from your doctor. Your pharmacist will need it to directly bill Desjardins going forward.
  2. Contact Dexcom Canada Customer Service toll-free at 1-844-832-1810, Option 1 (Monday-Friday, 9am-8pm ET) to access your unique co-pay certificate.
  3. Call ahead to your pharmacy to ensure they have Dexcom CGM supplies in stock. This will ensure they have your supplies ready when filling your prescription.
  4. Show your Desjardins Dexcom CGM Copay Certificate to your pharmacist, either printed out or on your phone. They will then coordinate direct billing to Desjardins and set-up your copay certificate.

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