What is Dexcom’s sensor replacement policy?

At Dexcom, we work hard to treat our customers fairly and ensure a positive experience with our CGM technology. It is important to note that our CGM sensors* are single use, disposable supplies intended for their full duration before being discarded. For full details, please click here to view the Dexcom Sensor Replacement Policy.
* Product availability varies by country

MAT-2641

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Technical Support

Dexcom CGM product troubleshooting and Clarity software support
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CGM & Diabetes Education

Training & support for new Dexcom users

Dexcom Care is here to help.

Reimbursement & insurance support

A summary of online resources and enroll to speak with our Insurance Specialists.

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.

CGM & diabetes education

Support with setting up your app or receiver, and you can book a training session with a Certified Diabetes Educator (CDE).

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

LBL-1001709 Rev001

• MAT-2641

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