Your learning journey with
Follow these simple steps to discover what you need to know about setting up and using your Dexcom ONE real-time Continuous Glucose Monitoring (CGM) System.
Dexcom is here to support you on your journey with us, we’ll show you how to get the best out of your Dexcom ONE and where to find additional help and guidance.
Continued support with Dexcom ONE
Once you set up your Dexcom ONE system, our support doesn’t end there. We offer ongoing education to help you get the best from your Dexcom experience.
How To Replace Your Transmitter When The Battery Life Has Ended (Around 90 Days)
Managing your sensor adhesion
Everyone’s skin is different. Extra care may help you keep your sensor on for the entire sensor session. Here are tips some Dexcom customers have used successfully.
Dexcom users may further enhance their experience at airport security by carrying a Medical Device Awareness (MDA) Card, approved by the UK civil aviation authority. In addition, we have also created a travel letter. Both can be downloaded below.
Further information on the Medical Device Awareness Card
Frequently Asked Questions
Q. How accurate is Dexcom ONE compared to a blood glucose meter?
Dexcom real-time CGM systems provide much more information for users than traditional Self-Monitoring of Blood Glucose (SMBG) does. For Dexcom ONE users, the expected level of accuracy is based on comparisons to fingerstick results — which require careful consideration of timing and technique consistency when drawing blood glucose values.
Join the Warriors
We are fiercely proud of our Dexcom Warriors – a community of like-minded people living with diabetes. You can find out more and share your story too, by joining the programme.