Dexcom G7
Support and FAQs
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Image shown does not include required overpatch. Please be sure to follow instructions for using the overpatch.
Dexcom G7 training videos
Getting started and setting up the Dexcom G7 app
Inserting your Dexcom G7 sensor
Image shown does not include required overpatch. Please be sure to follow instructions for using the overpatch.
How to replace the Dexcom G7 sensor (with app)
Using the Dexcom Clarity app
More Dexcom G7 questions
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Let's put you in touch with the Dexcom G7 support team.
1-844-607-8398
Patients must have a compatible iOS® or Android smart device as part of this evaluation experience. To view a list of compatible devices, visit dexcom.com/compatibility.
The Dexcom G7 Continuous Glucose Monitoring (“CGM”) System (“Dexcom G7”) is provided for the sole purpose of allowing a healthcare provider and patient to observe and evaluate the patient experience, including the ease of use, safety, and efficacy of the Dexcom G7 and to determine whether the Dexcom G7 is right for the patient. This sample includes one (1) Dexcom G7 sensor.
This sample contains a medical supply for which a prescription is required. This sample may only be used at the direction of a licensed prescriber.
BRIEF SAFETY STATEMENT: Failure to use the Dexcom G7 Continuous Glucose Monitoring System (G7) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G7 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.