Dexcom Help Centre
Support made simple with My Dexcom Account
Log in to streamline follow ups, simplify family management, manage your profile and more.
To submit a support request, log in with your Dexcom account info, click “Get product support” and fill out the form. You can also submit a ticket as a guest.
Want to speak to an agent? For assistance over the phone, call us at 1-844-832-1810.
Watch and Learn
Inserting Your First Sensor
Replacing Your First Sensor
Empowering you on your diabetes journey with tools, training, & support
Dexcom Care offers tools, training & support through a dedicated team to remove barriers of accessing CGM technology so you can manage your diabetes with confidence.
* For a list of compatible devices, visit www.Dexcom.com/compatibility.
† Requires the Follow App and an internet connection. Followers should always confirm readings on the Dexcom G6 App or Receiver before making treatment decisions.
† Requires the Follow App and an internet connection. Followers should always confirm readings on the Dexcom G6 App or Receiver before making treatment decisions.