How can I prevent skin irritation?

Some people may be sensitive to the sensor adhesive, so extra care can help. Follow the insertion instructions carefully, review the site preparation tips here, and consider these tips:
  • Don’t use the same sensor site twice in a row.
  • Keep skin healthy: Consider moisturizing your skin between sensor sessions to avoid dry skin, but don’t use moisturizer on the same sensor site the day you insert the sensor.
If you have significant skin irritation (itching, burning, and/or rashes at the site of the adhesive patch), contact your healthcare provider and report it to Dexcom via the Product Support Request Form. For recommendations on skin irritation prevention products, go here.

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Dexcom Care is here to help.

Reimbursement & insurance support

A summary of online resources and enroll to speak with our Insurance Specialists.

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.

CGM & diabetes education

Support with setting up your app or receiver, and you can book a training session with a Certified Diabetes Educator (CDE).

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

LBL-1001709 Rev001

• MAT-0092

© 2024 Dexcom Canada, Co. All rights reserved. This product is covered by US Patent.

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