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Dexcom Help Centre

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Dexcom G7 CGM SystemDexcom G6 CGM SystemCLARITY Reporting SoftwareFollow App for Family & FriendsDexcom ONE+ CGM SystemSensor replacementGeneral

Product Support

For product troubleshooting, replacement or compatibility enquiries, please select one of the product support request options below.

Have a Dexcom account already?

To quickly complete a product support request, log into your Dexcom account, go to Support and Request Product Support. Your information will be pre-filled.
  • Login for product support

Don't have a Dexcom account?

If you don't have a Dexcom account, you can still request product support below.

Need Additional Help?

Downloads and Guides

Access helpful Tutorials, Quick Start and User Guides for all Dexcom products and accessories.
  • View Downloads and Guides

Watch and Learn

An Introduction to Continuous Glucose Monitoring

Dexcom G7 - Getting Started with your Receiver

Dexcom G6 - Getting Started with your Receiver

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Share Your Glucose Data with Family Members or Your Physician

The Follow app and Dexcom CLARITY make it easy for others to keep tabs on your glucose levels

LBL019203 Rev001

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