Dexcom Follow Compatibility

Setting Up Follow on a New Device

Which smart phones are compatible with the Dexcom Follow app?

iOS and Android platforms are compatible for Followers using the Dexcom Follow app. View a list of compatible devices.

Does the Follow app work with the Dexcom G6 app?

Yes. The Dexcom Follow app works with Dexcom G6 app.

Software Updates

I use the Follow app. Do I need to re-connect with the people I follow?

No, the new Follow app will automatically import your sharers during the onboarding process, as long as you login with the same email address.

I use the G7 app. Do I need to resend my invites to my followers?

The new Follow app will have an auto-import feature for existing Follow users to import their Sharer’s connection during the onboarding process, as long as users login with the same email address.

I currently use Follow. How do I update to the latest version?

To upgrade to the new Follow app, you will need to download it from the App store.

What happens to my data when I move to the new Follow app?

When you log in to the new Follow app with your Dexcom account, any existing sharers (where invitations were sent to the same email address as your login email) will be automatically matched, and data will populate within 1 minute.