Setting up your System

Setting Up Follow on a New Device

Which smart phones are compatible with the Dexcom Follow app?

iOS and Android platforms are compatible for Followers using the Dexcom Follow app. View a list of compatible devices.
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Using the Follow App

Can I customize notification settings in the Dexcom Follow app?

You can choose which glucose notifications you receive from each sharer during the invite process on the sharer's phone

Will I receive notification sounds if my compatible smart device is on vibrate?

Your Dexcom Follow app notifications will only vibrate if that is the setting you selected.

Setting up Sharing and Dexcom Clarity

How Do I Create an Online Account?

To create an online account with Dexcom, take the following steps.

How do I share my Dexcom G6 glucose data with followers?

Dexcom Share is a feature within the Dexcom G6 app that allows you to share your glucose data with up to 10 designated persons (followers). Learn how to enable sharing.

Managing Your Online Account

How do I create a Dependent Account?

If you are a caregiver of a customer who is under 18 years old, you must create a dependent account for them to login to our software products, including the Dexcom G6 app and Clarity.
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