Reordering Sensors and Supplies

Where and How to Order

Is Dexcom available at my pharmacy?

You may have pharmacy coverage for Dexcom through your insurance, which would allow you to get supplies at your local pharmacy.
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Using Your Sensor and Transmitter

How long can I wear the Dexcom G6 sensor?

A single Dexcom G6 sensor can be worn up to 10 days. Learn more about G6 sensor replacement frequency and how to change your Dexcom sensor for diabetes.

How long does the Dexcom G6 transmitter last?

The transmitter battery is good for 3 months. We recommend that you have your next transmitter in hand within 3 months of starting your previous transmitter.

Can I restart the Dexcom G6 sensor after 10 days?

No. Dexcom G6 sensors are designed to last for a maximum of 10 days, after which time the Dexcom G6 will require the insertion of a new sensor.

Order and Shipment Questions

How do I reorder Dexcom supplies?

You should receive ongoing supplies from wherever you received your initial product. Your supplies could be processed through a medical distributor or an approved pharmacy.

Changing Your Sensor and Transmitter

How do I replace my Dexcom G6 transmitter?

You will receive transmitter end of battery life alerts on your display device. You should use the transmitter until you receive the message to pair a new transmitter.

Will my transmitter battery last through my next session?

The transmitter battery is good for 3 months. Starting at 3 weeks before the end of its battery life, the warnings count down the transmitter battery life until it has only 10 days.

Sensor Adhesion Issues

Where can I order sensor overpatches?

Learn how you can order sensors for your Dexcom continuous glucose monitoring system.
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