Sensor replacement
Sensor Replacement
What is Dexcom’s G7 sensor failure replacement policy?
Learn about the Dexcom G7 sensor failure replacement policy and how to contact Technical Support to get a new Dexcom G7 sensor.
What will I need when contacting Tech Support to report a G7 CGM sensor issue?
To report a G7 CGM sensor issue and request a replacement under the Dexcom Sensor Replacement Policy, you will need the unique identifying number of your product.