Introduction to Dexcom CGM

Using the Dexcom CGM App

Why does Dexcom require a Dexcom user under 18 years old to use a dependent account instead of their own account?

Dexcom requires anyone creating an individual account to accept our Terms of Use and Privacy Policy when signing up. These are agreements that serve as contracts, and in the U.S. contracts can only be accepted by customers who are 18 years and older.
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Blood Sugar Levels

What is hypoglycemia?

Hypoglycemia is low blood sugar (glucose) or a level of 70 milligrams per deciliter (mg/dL) or fewer, and symptoms can range from shakiness, nervousness, sweating, to hunger.

How do you test for diabetes?

Diabetes can be diagnosed by testing the amount of sugar in the blood, either after fasting or after an oral glucose tolerance test, or by measuring the percent glycated hemoglobin (hemoglobin A1c or HbA1c) within the blood.

CGM and Daily Life

What is type 1 diabetes?

Type 1 diabetes (T1D) is an autoimmune disease that occurs when the body’s own immune system mistakenly destroys insulin-producing cells in the pancreas.

Is type 1 diabetes (T1D) genetic or hereditary?

Is type 1 diabetes hereditary? Learn about the genetics, family history and environmental factors contributing to type 1 diabetes (T1D) onset and susceptibility.

Insurance and Medicare Coverage

Is Dexcom CGM covered by Medicare? | Dexcom

The Dexcom Continuous Glucose Monitoring (CGM) System is covered by Medicare for type 1 or type 2 diabetic patients who meet the Medicare coverage criteria. Learn more.

What documents must be provided to my insurance company?

Contact Dexcom to get the specific information you will need with your insurance plan as plan requirements vary.

Order and Shipment Questions

Where can I purchase the Dexcom G6 Continuous Glucose Monitoring (CGM) System?

You can purchase the Dexcom G6 CGM System from a medical distributor or a pharmacy.

Who Can Use CGM?

What are the main symptoms of type 1 diabetes?

Symptoms related to type 1 diabetes (T1D) build over time or come on suddenly, sometimes within just a few weeks when the disease reaches a critical point.

How Dexcom CGM Works

How is Dexcom CGM different from a blood glucose meter?

The traditional method of measuring glucose levels requires a fingerstick using a blood glucose meter (BGM). BGMs provide a glucose reading at a single point in time. The key difference between Dexcom CGM and BGM is that Dexcom CGM provides glucose readings throughout the day and night, including glucose speed and direction arrows that empower wearers with more information for more informed decision making*.
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