How do I log into Dexcom Clarity?
You must have a Dexcom account to use Dexcom Clarity. You must use the same Dexcom account for all your Dexcom devices. Do not create a duplicate Dexcom account or your data will not be found. If you are unsure if you have an account, try to recover the login. You already have a Dexcom account if you:
- Use the Dexcom CGM app
- Upload your Dexcom receiver to Dexcom Clarity at home
You can reset your Dexcom username and password if needed. Please do not create a second Dexcom account.
Why do I see "username or password are incorrect" when I try to log into the Dexcom Clarity app on my smartphone?
If you’ve already confirmed your username and password are correct, you may need to check your phone settings next.
How do I update the software on my Dexcom receiver?
Dexcom receiver updates can be done in Dexcom Clarity when software updates are available. To see if a software update is available, log in to Dexcom Clarity and follow these steps.