How Do I Reset My Password?

To reset your Dexcom password, follow the steps below.
If you know the username, do the following:
  1. Go to https://store.dexcom.com/user/password. Under the “Username”, type in your username and click ‘Submit’. This will send you an email.
  2. Click on the link in the email.
  3. The system will ask you to change your password.
If you do not know your username:
  1. Go to https://store.dexcom.com/user/password. Under the “E-mail Address”, type in your e-mail address and click ‘Submit’. The system should send you a list of usernames associated with that email adders.
  2. Go to https://store.dexcom.com/user/password. Under the “Username”, type in your username and click ‘Submit’. This will send you an email.
  3. Click on the link in the email.
  4. The system will ask you to change your password.

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