error fb Gplus IN twitter down-arrow Email Phone Check-Mark padlock circle_arrow minus plus play_btn close Clipboard_Icon Shopping-Cart_Icon Speech_Bubble_Icon Stethoscope_Icon pharmacists menu left-arrow right-arrow facebook search cart
Go Back
Order

Search form

What are the software requirements for the Dexcom Update Tool?

The Dexcom Update tool is compatible with the following:

Windows

  • Windows 8
  • Windows 8.1
  • Windows 10

Mac

  • OS X 10.11
  • OS X 10.12
  • OS X 10.13

Precaution: If you use Dexcom CLARITY® Diabetes Management Software, use it to download your receiver data before using the Dexcom Update Tool. Updating your receiver software will permanently erase all stored data from the receiver. Updating your receiver software will reset your alerts and alarms. Consult your Dexcom User Guide for more information related to setting alerts and alarms.

Dexcom G6® CGM System FAQ Topics:

LBL015603 Rev002

Related Questions

There are no related questions for this FAQ.

Still have questions about Dexcom CGM?

If you could not find answers to your questions, contact us directly for help.
Contact Us

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.

Take the next step