Dexcom Follow Compatibility

Setting Up Follow on a New Device

Which smart phones are compatible with the Dexcom Follow app?

iOS and Android platforms are compatible for Followers using the Dexcom Follow app. View a list of compatible devices.

Does the Follow app work with the Dexcom G6 app?

Yes. The Dexcom Follow app works with Dexcom G6 app.

Software Updates

Dexcom G7 앱을 사용하고 있습니다. 팔로워들에게 다시 초대 메시지를 보내야 하나요?

새로운 Follow 앱*에는 기존 Follow 사용자가 온보딩 과정에서 공유자의 연결 정보를 자동으로 가져올 수 있는 기능이 포함되어 있습니다. 단, 사용자가 새 앱에 동일한 이메일 주소로 로그인해야 합니다.

I use the Follow app. Do I need to re-connect with the people I follow?

No, the new Follow app will automatically import your sharers during the onboarding process, as long as you login with the same email address.

I use the G7 app. Do I need to resend my invites to my followers?

The new Follow app will have an auto-import feature for existing Follow users to import their Sharer’s connection during the onboarding process, as long as users login with the same email address.

I currently use Follow. How do I update to the latest version?

To upgrade to the new Follow app, you will need to download it from the App store.