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Last Updated: September 10, 2020

You must have a Dexcom account to use Dexcom CLARITY. You must use the same Dexcom account for all your Dexcom devices. Do not create a duplicate Dexcom account or your data will not be found. If you are unsure if you have an account, try to recover the login. You already have a Dexcom account if you:

  • Use the Dexcom CGM app
  • Upload your Dexcom receiver to Dexcom CLARITY at home
  • Order supplies directly from Dexcom

You can reset your Dexcom username and password if needed. Please do not create a second Dexcom account.

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Dexcom G6 CGM System Guides

Need Additional Help?

Submit a Tech Support Request

Request Sensor Overpatches

Chat Live with Tech Support

At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.