What happens if my Dexcom G6 sensor deploys early?
If you can see the introducer needle sticking out, please be careful that you do not poke yourself and make sure to use proper disposal methods for sharps. Make sure to only remove the safety latch after you have applied the sensor and are ready to push the button on the applicator to avoid accidental deployments. Please contact Global Technical Support for a replacement sensor at 1-844-607-8398.
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How do I properly remove the Dexcom sensor adhesive?
Do you find it painful removing the sensor adhesive? Is there a sticky residue left behind on your skin? These techniques and products may help. Remember that what works best for one person may not work best for everyone. You may need to try several different products or methods to figure out what works best for you.
What do I do with the applicator after use?
Dexcom recommends that users dispose of used Dexcom G7 applicators following local guidelines for blood-containing components.
What do I do if my Dexcom G6 sensor wire breaks off?
Don’t ignore broken or detached sensor wires. A sensor wire could remain under your skin. If this happens, please contact our 24/7 Technical Support at 1-844-607-8398.