If you need assistance with starting your Dexcom CGM system, the Dexcom CARE team of diabetes coaches can be contacted at 1-877-339-2664. They are available Monday-Friday between 6am and 6pm PST and on Saturday between 7am and 1:30pm PST (subject to change). For 24/7 support, you can also contact Dexcom Global Technical Support at 1-844-607-8398.
Getting Started and Setting Up the App
Getting Started and Setting Up the Receiver
At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.
At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.