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Dexcom’s Security Practices

General Guidelines: Security Practices Implemented

Security Practices Implemented at Dexcom (Dexcom Controls)

Secure Communication Protocols
  • Use secure versions of TLS (Transport Layer Security) for web and API communications.
  • Implement secure pairing and encryption for Bluetooth Low Energy (BLE) communications.
Critical Function Protection
  • Monitor and restrict unauthorized code execution with runtime protection.
  • Validate application integrity to ensure they haven’t been altered or corrupted.
Data Protection Measures
  • Apply strong encryption algorithms to secure stored and transmitted data.
  • Use tamper detection mechanisms to identify unauthorized changes.
Software Update Procedures
  • Schedule regular updates for operating systems, applications, and firmware.
  • Validate updates before deployment and ensure rollback options are available
Threat Detection and Response Protocols
  • Monitor systems for suspicious activity using threat intelligence tools.
  • Define clear escalation paths and response procedures for identified threats.
Authentication and Access Control Guidelines
  • Use multi-factor authentication (MFA) for sensitive systems where feasible.
  • Apply role-based access controls (RBAC) to limit permissions based on job function.
User Awareness Resources
  • Offer accessible resources such as FAQs, quick guides, and helpdesk support.
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