Information on phasing out Dexcom G6 & upgrading to Dexcom G7
Am I eligible for the new Dexcom G7 receiver at no charge?
You may be eligible for a new Dexcom G7 receiver at no charge if you meet the following criteria. Please reach out to your distributor to see what programs they may be able to offer :
- You currently use a Dexcom G6 system, including a receiver You are NOT using an automated insulin delivery system
- You currently do not have a Dexcom G7 receiver
- You currently lack coverage for the new Dexcom G7 receiver under your insurance plan
Will my physician need to prescribe the Dexcom G7 CGM system?
Yes.
What if I use an automated insulin delivery system? Will I still be able to get Dexcom G6?
Yes, Dexcom G6 users on AID systems will continue to have access to Dexcom G6 until Dexcom G7 pump integrations become fully available and we begin the transition process for these users.
I have Medicaid insurance and Dexcom G7 coverage isn’t available in my state yet. Will I still be able to get Dexcom G6?
Yes, Dexcom G6 users with Medicaid insurance will continue to have access to Dexcom G6 until Medicaid coverage for Dexcom G7 becomes available in their state.
Why can’t I keep using my Dexcom G6 stand-alone system?
With the launch of Dexcom G7, and as we have done with all previous generations, Dexcom is in the process of phasing out the Dexcom G6 CGM system for all users who are not using or considering an automated insulin delivery system. All other customers should upgrade to Dexcom G7 now. We remain committed to continuing to supply Dexcom G6 to those who need it.
How is Dexcom G7 different from Dexcom G6?
Dexcom G7 features a 60% smaller, all-in-one, discreet wearable that warms up in 30-minutes. In addition to a 12-hour grace period to replace finished sensors, Dexcom G7 offers a redesigned mobile app with Dexcom Clarity integration and improved alert settings for enhanced discretion. Visit Dexcom.com/G7 to learn more about how Dexcom G7 can help you confidently manage your diabetes.
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With G7 launching, will Dexcom discontinue G6?
As with all previous generations of Dexcom CGM, Dexcom G6 will eventually be discontinued. Until then, G6 will still be available, and we are working closely with all our partners to transition users from G6 to G7.
My connected device doesn’t work with G7 yet, how do I get back on G6?
If you were prescribed G7 CGM system and you need to switch back to Dexcom G6, reach out to your doctor and obtain a new prescription for Dexcom G6.
What smart devices* are compatible with Dexcom G7?
Dexcom G7 CGM is compatible with the latest Apple iPhones and many popular Android devices. Check if your smart device is compatible with Dexcom G7.
Devices compatible with dexcom cgm apps
Learn about the most up-to-date list of smart devices and software compatible with Dexcom CGM.