Using Clarity Reporting Software
Setting up Sharing and Dexcom Clarity
How do I log into Dexcom Clarity?
You must have a Dexcom account to use Dexcom Clarity. You must use the same Dexcom account for all your Dexcom devices.
Download the Dexcom Clarity app
Learn how you can download the Dexcom Clarity App to your compatible smart device.
What are the computer and internet configurations for Dexcom Clarity?
A broadband network connection of 1.5 Mbps or more is required to install the software from the web, upload data or view the online User Guide.
How can I customize Dexcom Clarity?
Use Settings to customize data display and sharing. Changes only apply to Dexcom Clarity and do not change any settings on your Dexcom CGM system.
Managing Your Online Account
How far back can I access my data in Dexcom Clarity?
All data uploaded to Dexcom Clarity will remain accessible as long as the product is available for use.
Does Dexcom Clarity have information about my receiver or smart device?
Under the Devices section of Dexcom Clarity’s Overview report you will find the alert settings and last uploads for the CGM systems used.
Compatible Software and Apps
Software Updates
How do I know when Dexcom Clarity has been updated?
For every release, a notification banner is posted at the top of the Dexcom Clarity on the day of the release. Follow the banner’s link to read the release notes.
Exporting and Sharing Reports
How can I send reports to my clinic using the Dexcom Clarity app?
Dexcom Clarity app generates PDF reports for 2, 7, 14, 30, or 90 days. You can select any or all of the available reports to view, save, print, or email.
Can I generate all Dexcom Clarity reports from the Dexcom Clarity app?
Yes, you can generate PDFs for all Dexcom Clarity reports to view, save, print, or email.
Understanding Data and Trends
How are metrics calculated in Dexcom Clarity?
See how metrics are calculated in Dexcom Clarity in the Glossary section.
Importing Data
How does Dexcom Clarity get my data?
The smartphone system sends data to the Dexcom server, where that data is made available for reports. To receive this data, the smartphone needs to be connected to the internet and have the Dexcom Mobile CGM app running.
Will events entered into my Dexcom receiver or Dexcom CGM app show in Dexcom Clarity?
If you enter events such as carbs or exercise on both your receiver and your smart device, then both the receiver and the smart device must be uploaded to Dexcom Clarity to show complete data and accurate statistics.