Tandem Mobi
Troubleshooting
I use a Tandem Diabetes Care Mobi pump, who do I contact for support?
For Tandem and Dexcom G6 or G7 support, learn where you can find the support resources you need.
I already have a Dexcom order on file at a DME distributor. Does my healthcare provider have to write a new order for Dexcom G7?
Your DME distributor may be able to use your current order on-file to upgrade you to Dexcom G7.
Using your Dexcom with Tandem Mobi
How can I get started with Dexcom G7 and the Tandem Mobi if I'm currently not on a pump OR on another AID system?
Please ask your healthcare provider for a prescription.
I am currently on Dexcom G6 and Tandem Mobi. How do I upgrade to be able to connect Dexcom G7?
If you are getting your Dexcom CGM supplies through:
Will Dexcom G7 work with the t:connect app?
Yes, the Dexcom G7 is compatible with the t:connect app.