I use Android™ 9, why can’t I update my Dexcom G6 App?
As of January 2025 Dexcom no longer supports Dexcom G6 app updates for devices that run Android 9 or below.
As a result, you will need to update your Android 10 or above to continue getting Dexcom G6 app updates.
If your device does not support Android 10 or higher, to get future Dexcom G6 app updates, you will need to install the Dexcom G6 app on a newer, compatible device that runs Android 10 and above or a different compatible device like a Dexcom Receiver or iOS device. How to get a Dexcom Receiver.
To find your device’s OS version, check the About section of your phone’s Settings. Refer to your device instructions for how to update your device’s OS.
Smart devices sold separately. To see the latest device and operating system compatibilities for all Dexcom apps, visit www.dexcom.com/compatibility.
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