What is the warranty for Dexcom Continuous Glucose Monitoring (CGM) Systems?
The standard warranty (per IFU) for your Dexcom Receiver is one year from the date of shipment/delivery. Transmitters are covered for 90 days from the date of your first insertion. Sensors are not covered by warranty, but have a specified expiration (indicating that they are good to use until a certain expiration date). Sensors are indicated for use for up to 10 day.
If you experience issues that prevent you from using your Dexcom sensors for up to 10 days, contact our Dexcom Global Technical Support team at 844-607-8398 for more information.
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How do I reorder Dexcom supplies?
You should receive ongoing supplies from wherever you received your initial product. Your supplies could be processed through a medical distributor or an approved pharmacy.