What if I have issues with my Dexcom CGM or the Dexcom App?
For all Dexcom CGM issues, including the sensor failure during warmup, “no restarts” alert or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, you should contact Dexcom using one of the options at dexcom.com/contact. Dexcom Global Service and Support specialists are available to provide you with product support and troubleshooting at 1-844-607-8398.
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