What should I do if the Dexcom Follow app says that notifications are off?

You will need to enable notifications from the Dexcom Follow app in your compatible smart device settings.
  1. Go to your smart device settings.
  2. Go to notifications.
  3. Find the Dexcom Follow app in the app list and turn on notifications.
You can also allow notifications to show on your lock screen and keep your volume loud, to help ensure that you don’t miss notifications.

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