Will I receive notifications if the Dexcom Follow app is closed?
Yes. Even if it is closed (app not displayed on home screen), you’ll still receive Dexcom Follow app notifications. Please note that the Dexcom Follow app must be running in the background to receive notifications.
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What should I do if the Dexcom Follow app says that notifications are off?
You will need to enable notifications from the Dexcom Follow app in your compatible smart device settings.
Will I receive notification sounds if my compatible smart device is on vibrate?
Your Dexcom Follow app notifications will only vibrate if that is the setting you selected.
Can I customize notification settings in the Dexcom Follow app?
You can choose which glucose notifications you receive from each sharer during the invite process on the sharer's phone