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What does the Sensor Error alert mean?

The receiver is not getting sensor glucose readings.  You will not receive sensor readings, Alarm/Alerts, or notifications display until this error is fixed.  Use your BG meter for readings.

It may take up to 30 minutes for the system to autocorrect.  If this continues for over 30 minutes, contact Technical Support at 1-844-607-8398.


LBL014629 Rev001

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.