Coverage and Ordering
Insurance and Medicare Coverage
Why did Dexcom refer me to a distributor?
Learn why Dexcom may refer you to an in-network distributor and how this can help you access the lowest available price.
Is Dexcom CGM covered by Medicare?
The Dexcom Continuous Glucose Monitoring (CGM) System is covered by Medicare for type 1 or type 2 diabetic patients who meet the Medicare coverage criteria. Learn more.
What documents must be provided to my insurance company?
Contact Dexcom to get the specific information you will need with your insurance plan as plan requirements vary.
What is the warranty for Dexcom Continuous Glucose Monitoring (CGM) Systems?
The standard warranty (per IFU) for your Dexcom Receiver is one year from the date of shipment/delivery.
Order and Shipment Questions
How do I reorder Dexcom supplies?
You should receive ongoing supplies from wherever you received your initial product. Your supplies could be processed through a medical distributor or an approved pharmacy.
Managing Your Online Account
How Do I Add Insurance Information to My Online Account?
To add insurance information to your Dexcom online account, take the following steps: