A broadband network connection of 1.5 Mbps or more is required to install the software from the web, upload data or view the online User Guide.
It is recommended that you use an appropriate firewall program and an anti-virus program on your computer to protect against viruses, malware and unauthorized access to and use of your computer and the information stored, processed, and transmitted by it.
Dexcom CLARITY supports the following system configurations:
Optional computer configurations:
To run Dexcom CLARITY, your network must allow the following outbound network traffic, which might require changes to proxy and network configuration:
To run the Dexcom CLARITY Uploader, your network must allow the following outbound network traffic:
At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.
At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.