When logging in to Dexcom CLARITY for the first time, there will be limited data depending on when the account was created. Going forward, data will continue to build as it is uploaded to Dexcom CLARITY.
If you created a Dexcom CLARITY account separate from your Dexcom CGM app account, also known as your Dexcom account, your Dexcom CLARITY account will be empty. You must use the same username and password as your Dexcom CGM app account to access your data in Dexcom CLARITY.
You can reset your Dexcom username and password if needed.
At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.
At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.